In Part 1, I covered our huge selection of products (which includes the largest mattress warehouse in the country), our lowest price guarantee, and why buying a mattress online is better than shopping showrooms. Here in Part 2, I will be covering our FREE shipping, 100 Night Comfort Guarantee, and referral program. The goal of this series is to highlight the reasons why US-Mattress is the best way to buy a mattress (and many other products), by sharing our outstanding policies and deals that our competitors can’t match. Like Part 1, I won’t be dazzling you with pictures or lofty claims, but introducing you to some of the great benefits of shopping at US-Mattress.com.
So you’re walking through the mall and something catches you eye. It could be a new gadget, an article of clothing, whatever. You go into the store to check the price tag and it feels like a sucker punch to your wallet. But you have the clever idea to look that item up online and try to find a better price. You do, and you find it at a price you can live with; but as you add the item to your cart and begin to go through the checkout process, another sucker punch: shipping and “handling” fees jack the price right back to what it was at the mall!
Is there anything worse about online shopping than that? Shipping and “handling” charges are probably the most universally hated part about the online shopping experience, which is why US-Mattress got rid of them. No adding the price tag + shipping + “handling” + shipping insurance + a warranty to find the actual price of your item to compare elsewhere. We give you one number, plain and simple. There are add-on fees available in certain cases (like in-home setup), but these extra fees are optional and up to you if they’re worth the extra money. Everything we offer on our site has a free shipping option available so you pay the price you see, period. No making an account and teasing through the checkout process to find what it will actually cost you, just one number with easy, optional add-ons clearly displayed.
100 Night Comfort Guarantee
A lot of people who are used to the showroom mattress shopping dance will ask “how can I buy a mattress online without trying it out?” I actually wrote a blog post on this previously, after finding a study that concluded buyer satisfaction for mattresses is actually higher for online shoppers than showroom shoppers. Shopping online you usually get better prices, less pressure and upselling, and can make a more informed decision rather than trusting a 30 second lie down test to tell you how much you will like the mattress for 8 hours a night over the next 10 years. But if you are hesitant about ordering a mattress online, we offer a 100 Night Comfort Guarantee to give you plenty of time to decide if the mattress you ordered is right for you. If it’s not, you can exchange it for another mattress and try again. We do require a $99 exchange fee on some brands to help cover return shipping, but we cover all of the other expenses because we want you to be happy with your new mattress.
If you do decide to take advantage of our great offers and order from us, we are confident you will love doing business with us. So confident, in fact, that we have a fun referral program where you can let your friends and family know just how great our service and prices are and earn some money for your referral! Check here for more details!
I’m seeing a trend where I try to share a few things about US-Mattress and it turns into a lot more information than I was expecting. So check back later for Part 3, where I will cover our sales, coupons, and clearance, as well as financing options. Chances are, I’ll stumble upon a few more things to talk about by then and continue on to Part 4!