From Jeff -
Regarding Exceptionale Harare Visco series(firm or plush), would you let me know if spring and coil guage are all the same, only difference in padding layers? Or would you let me how do you define comfort scale?
Hi Jeff,
Our comfort scales goes from 1-10 with 1 being the most firm and 10 being the most soft. The Harare firm and Harare plush both contain the same coil system, but the foams that are used on the firm model are more dense which creates a firmer comfort. I hope this email helped answer your questions, but if you would like to speak with a member of our sales team, please give us a call by dialing 1 800 455 1052.